Contribution to the Institutionalisation of a New Performance Management System

Contract partner: Gross National Happiness Commission (GNH Commission), Royal Government of Bhutan (RGoB) Country: Bhutan Funding amount: € 549.607,00 Project start: 01.11.2014 End: 31.12.2016

Short Description:

Overall goal

Through this project the Royal Civil Service Commission of Bhutan will be able to pilot, review and conclude the already available draft Performance Management Framework and provide leadership training to senior civil servants. The main impact of the project will be the improved accountability, transparency, efficiency and effectiveness of the 26,606 civil servants in delivery of public services which will directly benefit all the citizens of Bhutan.

The expected results are

- The draft performance management framework has been tested, reviewed and concluded. The framework will be then rolled out to all the governmental agencies and assess the individual performance of 26,606 civil servants.

- The leadership capability of the 129 senior civil servants is enhanced.

The main target groups are the two pilot agencies for testing of the framework and the 30 members of task force members assisting in its review and finalization as well as 129 senior civil servants receiving leadership training. The main beneficiary is the Royal Civil Service Commission who will roll out the framework to all agencies.

At the moment there is an inconsistency between the individual performance assessment rating and the organisational performance. A quick in house analysis revealed that while the individual civil servants in the organisation were rated outstanding, the organisation’s performance has been poor. Therefore there is a need to review the performance management rating system, align it with the organizational performance and also build the leadership capacity of the senior civil servants.

The contribution is in line with Austria’s programmes under the Austria – Bhutan Country Strategy 2014-2018 and projected under the 11th Five Year Plan of the Royal Government of Bhutan.

project number 2783-00/2014
source of funding OEZA
sector Staatsführung & Zivilgesellschaft, allgemein
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