H.E.L.P. (Helping Elderly Lonely People)

Contract partner: Caritas ÖsterreichCountry: Moldau Funding amount: € 150.000,00Project start: 01.07.2015End: 31.12.2018

Short Description:

Overall goal

Objective of the project is to improve access to primary health care and social services for 450 vulnerable lonely elderly persons in Chisinau, Stircea and Stauceni and to influence legislation and administration for more and better services for elderly.

Expected results

Expected Results: 450 Beneficiaries get access to qualitative primary health care and social services. 175 persons (homecare staff, state social assistants, family members, national experts) benefited from trainings and know-how exchange. The ability for policy dialogue of the local partner Caritas Moldova and other social service providers in the Republic of Moldova has been strengthened. A coordinated sequence of lobbying and policy dialogue activities has been implemented and influenced policy documents. Awareness raising activities informed a broader public.

Target group / Beneficiaries

Target groups: 450 elderly persons, 75 family members of beneficiaries, neighbours, volunteers, potential social assistants, 21 members of staff of Caritas Moldova; members of 9 local NGOs providing medical and social services; 70 state social assistants, staff of public and private Social and Health care providers, local authorities; the Municipal Direction for Social Assistance of Chisinau, Department for Social Protection, Ministry of Labour, Social Protection and Family, Ministry of Health, National Health Insurance Company, community members of Stircea, Stauceni and Chisinau;

In total, around 650 persons will be targeted by the project.




Provision of primary health care for beneficiaries; provision of social home-care-services; provision of services in Caritas Moldova socio-medical centers; organization of self-help groups; Agreement of Cooperation with local policlinics and Social Protection Departments; a wide range of different trainings: quality standards in homecare, train to care, end-of-life care, dementia, train the trainer seminar, palliative care, prevention of burnout of medical personnel and social workers, training for state social workers; basics of socio-medical services, communication skills; training for relatives, volunteers and potential personnel for social services; exchange and study visit to Austria for national experts; platform for advocacy and policy dialogue; organization of round tables twice a year with the Ministry of Labour, Social Protection and Family, Ministry of Health, Social Protection Departments, NGOs and local public authorities; organization of a thematic conference




Caritas Moldova participated in the definition of medical standards for homecare services, was accredited as provider of homecare services in 2011, concluded the contract with the National Assurance company on partial funding of homecare services in 2012 and successfully advocated for an increase of the funding rate in 2013-2014. Throughout 2014 Caritas Moldova worked together with its partners on the definition of social standards in homecare services. The social standards were officially adopted in 2014, and since then the network of partners concentrates its lobbying work on the social component of homecare services vis-à-vis the Ministry of Labour, Social Protection and Family.

Der OEZA-Kofinanzierungsanteil beträgt 43,02 Prozent.


project number8108-05/2015
source of fundingOEZA
sector Andere soziale Infrastruktur und Leistungen
modalityProject-type interventions
marker Poverty: 1
  • Policy marker: are used to identify, assess and facilitate the monitoring of activities in support of policy objectives concerning gender equality, aid to environment, participatory development/good governance, trade development and reproductive, maternal, newborn and child health. Activities targeting the objectives of the Rio Conventions include the identification of biodiversity, climate change mitigation, climate change adaptation, and desertification.
    • 1= policy is a significant objective of the activity
    • 2= policy is the principal objective of the activity
  • Donor/ source of funding: The ADA is not only implementing projects and programmes of the Austrian Development Cooperation , but also projects funded from other sources and donors such as
    • AKF - Foreign Disaster Fund of the Austrian federal government
    • BMLFUW - Federal Ministry for Agriculture, Forestry, Environment and Water
    • EU - Funds of the European Commission
    • Others - various other donors are listed in ADA’s annual business report.
  • Type of Aid – Aid modalities: classifies transfers from the donor to the first recipient of funds such as budget support, core contributions and pooled programmes and funds to CSOs and multilateral organisations, project-type interventions, experts and other technical assistance, scholarships and student costs in donor countries, debt relief, administrative costs and other in-donor expenditures.
  • Purpose/ sector code: classifies the specific area of the recipient’s economic or social structure, funded by a bilateral contribution.
  • Tied/Untied: Untied aid is defined as loans and grants whose proceeds are fully and freely available to finance procurement from all OECD countries and substantially all developing countries. Transactions are considered tied unless the donor has, at the time of the aid offer, clearly specified a range of countries eligible for procurement which meets the tests for “untied” aid.