Support for vulnerable Syrian refugees and Jordanians in Jordan

Contract partner: CARE Österreich, Verein für Entwicklungszusammenarbeit und humanitäre Hilfe Country: Jordanien Funding amount: € 530.000,00 Project start: 01.07.2017 End: 30.06.2018

Short Description:

Overall goal

The overall goal of the project is to provide life-saving support and protection for the most vulnerable people in Jordan who are affected by the Syria crisis, by responding to the most urgent needs of vulnerable refugees and Jordanians.


Expected results

Expected Result 1: The total number of 15,250 individuals (70% refugees/30% Jordanians) are more secure in their living environment and have access to services such as health, education, housing and social security. Unregistered refugees are protected in that they are referred to UNHCR for registration and services.

Expected Result 2: Out of the total number of beneficiaries, 10,950 beneficiaries (70% refugees/30% Jordanians have access to emergency cash assistance in order to meet most urgent protection needs (food, health, shelter).

Expected Result 3: Also out of the total number of beneficiaries, 1,000 individuals (70% refugees/30% Jordanians have improved capability to cope with the harsh conditions in winter (Winterization assistance cash and non-food items (NFIs)).


Target group / Beneficiaries

The project is implemented in the governorates of Zarqa, Azraq and Irbid. Togehter with its partner CARE International in Jordan, CARE Austria aims to reach a total of 15,250 vulernable Syrians and Jordanians. Concretely, the target group comprises vulnerable groups such as female-headed households, women, children at risk/surviving SGBV including early, forced marriage and child labor, unaccompanied minors, the elderly, disabled and/or infirm.

The target group is set up as follows:

Urban population, including ITS, total: 1,850 HHs, 9,250 individuals.

- Case management, needs assessment and referral: 1,700 HHs (8,500 individuals).

- Case management and needs assessment through outreach team: 150 housebound HHs (750 individuals)

- Emergency Cash Assistance: 1,090 HHs (5,450 individuals) 130JOD/170EUR per household.

- Winterization Cash Assistance: 80 HHs (400 individuals) 400JOD/498 EUR per household.

- Winterization NFIs: 120 HHs (600 individuals)

Azraq Camp total: 6,000 individuals

- Case Management: 6,000 individuals.

- Cash Assistance: 5,500 individuals; 10JOD/13 EUR per beneficiary



Activity 1.1 Assess most urgent needs and provide in-depth case management and provide referral to 1,700 HHs (8,500 individuals);

Activity 1.2 Provide assessment and case management to 150 housebound HHs (750 individuals) and other vulnerable beneficiaries unable to reach community centers through CARE’s outreach team;

Activity 1.3 Provide assessment for 6,000 individuals in Azraq Camp.

Activity 2.1. Distribution of Emergency Cash Assistance to 1,090 vulnerable HHs (5,450 individuals) in urban areas;

Activity 2.2. Distribution of Emergency Cash Assistance to 5,500 vulnerable individuals in Azraq camp.

Activity 3.1 Distribution of winterization cash assistance to 80 vulnerable houleholds in the urban areas;

Activity 3.2 Distribution of Non-Food Items (NFIs) to 120 HHs unable to reach community centres, including disabled, elderly, and pregnant women in particular.



With the Syria crisis being in its 7th year Syrian refugees, Jordanian support system and Jordanian host communities are under immense pressure. Jordan hosts more than 660.000 Syrian refugees registered through UNHCR (and many more unregistered Syrians) as of June 1st 2017. Registered refugees receive support from UNHCR and various other INGOs, however this support does not always cover their most urgent needs. As a result, refugees and vulnerable Jordanian resort to negative coping mechanisms such as reducing daily intake of calories/meals, purchasing food and other necessary items on credit or entering under aged children into the workforce or into early marriage. 78.5% of registered Syrian refugees live in urban areas outside of camps, which has had a tremendous impact on the local host community.

A majority (79%) of Syrian refugees have identified cash to buy gas re-fill as their primary need in winter, while 22% reported the need for NFIs (heaters, blankets and mattresses). Refugees living in Azraq camp report – apart from shelter, food and hygiene items – similar needs. They depend on basic services and assistance and have little/no savings or belongings. UNHCR distributes 20JOD/person per month to cover winter needs, which is perceived as insufficient.

Hence, CARE supports refugees – in addition to Case Management including referral, information provision and recommendation – through the provision of Emergency Cash Assistance (ECA) to cover most urgent protection needs in addition to Winterization Assistance (Cash or Non-Food Items) in order to cope with the harsh winter conditions.


project number 2694-02/2017
source of funding AKF
sector Humanitäre Hilfe: Sofortmaßnahmen
modality Project-type interventions
marker Gender: 1, Poverty: 1
  • Policy marker: are used to identify, assess and facilitate the monitoring of activities in support of policy objectives concerning gender equality, aid to environment, participatory development/good governance, trade development and reproductive, maternal, newborn and child health. Activities targeting the objectives of the Rio Conventions include the identification of biodiversity, climate change mitigation, climate change adaptation, and desertification.
    • 1= policy is a significant objective of the activity
    • 2= policy is the principal objective of the activity
  • Donor/ source of funding: The ADA is not only implementing projects and programmes of the Austrian Development Cooperation , but also projects funded from other sources and donors such as
    • AKF - Foreign Disaster Fund of the Austrian federal government
    • BMLFUW - Federal Ministry for Agriculture, Forestry, Environment and Water
    • EU - Funds of the European Commission
    • Others - various other donors are listed in ADA’s annual business report.
  • Type of Aid – Aid modalities: classifies transfers from the donor to the first recipient of funds such as budget support, core contributions and pooled programmes and funds to CSOs and multilateral organisations, project-type interventions, experts and other technical assistance, scholarships and student costs in donor countries, debt relief, administrative costs and other in-donor expenditures.
  • Purpose/ sector code: classifies the specific area of the recipient’s economic or social structure, funded by a bilateral contribution.
  • Tied/Untied: Untied aid is defined as loans and grants whose proceeds are fully and freely available to finance procurement from all OECD countries and substantially all developing countries. Transactions are considered tied unless the donor has, at the time of the aid offer, clearly specified a range of countries eligible for procurement which meets the tests for “untied” aid.