WASH Improvements Through Incentive-based Volunteering at Azraq Refugee Camp

Contract partner: World Vision Österreich - Verein für Entwicklungszusammenarbeit, humanitäre Nothilfe und Anwaltschaft Country: Jordanien Funding amount: € 1.000.000,00 Project start: 01.07.2023 End: 30.06.2024

Short Description:

Overall goal

This project aims to contribute to an improvement of lives, well-being, economic empowerment, and sanitation conditions for vulnerable Syrian refugees in Azraq Refugee Camp.

Expected results

- Vulnerable households in Azraq Refugee Camp are provided with access to safe and dignified private latrines at household level

- Capacity building trainings on latrine maintenance and repairs are provided to women and men in Azraq Camp

- Vulnerable Syrian refugees in Azraq Camp are provided with cleaning supplies

- Women and men are trained and employed through an incentive-based volunteering program for latrine installation/renovation

Target group / Beneficiaries

The total number of direct beneficiaries will be 37,500 (based on 7,500 households with an average household size of 5). Based on the latest demographic information from UNHCR, it is expected that beneficiaries will include 18,750 women and girls and 18,750 men and boys. The project will benefit 7,125 children under 5 years, 15,750 children aged 5-17, 13,875 adults aged 18-59, and 750 adults aged over 60. The beneficiaries will include 1,500 persons living with a disability.

Location: Azraq Refugee Camp, Zarqa Governorate, Hashemite Kingdom of Jordan


• Dissemination of information about the project (and selection criteria) and undertaking selection and registration of beneficiaries to receive household latrine

• Procurement of raw materials required for latrine construction and installation and facilitation of delivery to Azraq Refugee Camp

• Construction of safe, adequate, and dignified household latrines at Azraq Refugee Camp and installation at beneficiary households

• Conduction of capacity building sessions for women at Azraq Refugee Camp on household latrine maintenance

• Conduction of capacity building sessions for residents of Azraq Refugee Camp on latrine maintenance and associated plumbing and construction activities

• Distribution of cleaning kits in Azraq Refugee camp in line with camp regulations for NFI distributions

• Selection and registration of beneficiaries for incentive-based volunteering

• Provision of temporary work opportunities for women and men (targeting 20% women workers) through incentive-based volunteering in line with camp cash-for-work regulations


After 12 years of conflict in neighboring Syria, Jordan hosts nearly 1.3 million Syrians, but only 672,952 are registered as refugees according to the UN High Commissioner for Refugees (UNHCR). Prospects for return to Syria are receding due to the lack of stability, severe security situation, and poor socioeconomic conditions in Syria.

Azraq Refugee Camp is located in a remote and arid area of northeast Jordan and was purpose-built to accommodate refugees fleeing conflict in Syria. The camp was developed by UNHCR in cooperation with the Government of Jordan and opened in April 2014. According to the latest data from UNHCR (October 2022), the camp is home to 39,322 Syrian refugees from across Syria, who live in 9,000 shelters at the camp. It is estimated that 40% of the residents use communal latrines, while 50% use self-constructed latrines which are often unsafe or not fully functional. Protection risks are particularly notable for women, girls, and boys, who are forced to leave their houses at night to visit sanitation facilities. All of the above entails significant need for construction and installation of household-level latrines that meet WASH standards and serve the needs of vulnerable families living at Azraq camp.

The majority of households in the camp have minimal livelihood opportunities. While some temporary employment opportunities are available, needs for income-generating opportunities remain high. It is also notable that temporary work opportunities are less available to women due to cultural and societal constraints – and this can leave (especially, but not exclusively) female-headed households financially disempowered. There is thus need to expand the domains of work in which women can participate. Doing so would provide temporary income to female-headed households while demonstrating the potential for women’s further involvement in economic activities that might otherwise be considered out of reach.

project number 2694-02/2023
source of funding AKF
sector Humanitäre Hilfe: Sofortmaßnahmen
modality Project-type interventions
marker Environment: 1, Gender: 1, Poverty: 1
  • Policy marker: are used to identify, assess and facilitate the monitoring of activities in support of policy objectives concerning gender equality, aid to environment, participatory development/good governance, trade development and reproductive, maternal, newborn and child health. Activities targeting the objectives of the Rio Conventions include the identification of biodiversity, climate change mitigation, climate change adaptation, and desertification.
    • 1= policy is a significant objective of the activity
    • 2= policy is the principal objective of the activity
  • Donor/ source of funding: The ADA is not only implementing projects and programmes of the Austrian Development Cooperation , but also projects funded from other sources and donors such as
    • AKF - Foreign Disaster Fund of the Austrian federal government
    • BMLFUW - Federal Ministry for Agriculture, Forestry, Environment and Water
    • EU - Funds of the European Commission
    • Others - various other donors are listed in ADA’s annual business report.
  • Type of Aid – Aid modalities: classifies transfers from the donor to the first recipient of funds such as budget support, core contributions and pooled programmes and funds to CSOs and multilateral organisations, project-type interventions, experts and other technical assistance, scholarships and student costs in donor countries, debt relief, administrative costs and other in-donor expenditures.
  • Purpose/ sector code: classifies the specific area of the recipient’s economic or social structure, funded by a bilateral contribution.
  • Tied/Untied: Untied aid is defined as loans and grants whose proceeds are fully and freely available to finance procurement from all OECD countries and substantially all developing countries. Transactions are considered tied unless the donor has, at the time of the aid offer, clearly specified a range of countries eligible for procurement which meets the tests for “untied” aid.